Scope of Services

Cuisine
  • Rich and varied breakfast buffet with health corner
  • Dinner: 1 feast, 6x menu choice and salad buffet (Vegetarian dishes on request)

     

Relax & Wellness
  • Outdoor swimming pool with sunbathing lawn
  • Indoor pool
  • Infrared cabin from Physiotherm
  • 1 bath towel for our swimming pools for the duration of your stay

     

     

Vigiljoch Cable Car Map

From the hotel to the home mountain Vigiljoch
In just a few minutes' walk, you will reach the valley station Vigiljoch, the home and hiking mountain high above Lana.
We offer our guests discounted cable car tickets (ascent & descent, cable car & chairlift).
The cable car takes you to the popular hiking area at 1,486 meters. Discover on comfortable forest paths:

  • St. Vigilio Church,
  • Petting zoo,
  • Viewing platform
  • Forest lake Schwarze Lacke
  • Panorama trail with a magnificent view of the Etsch Valley.

From the valley station, you will be on the mountain in about eight minutes in modern, large gondolas. The valley station has a barrier-free access.

South Tyrol Guest Pass

Travel for free with all public transport 

Every guest receives the Südtirol Guest Pass for free upon arrival. With it, you can explore all of South Tyrol by bus and train.

All benefits of the Südtirol Guest Pass:

  • Regional trains in South Tyrol: Brenner to Trento and Malles to San Candido
  • Local buses (city buses, intercity buses, and city shuttles)
  • Cable cars to Renon, Maranza, Colle, Meltina, and Verano
  • Ritten Tram and the Mendola Funicular
  • Swiss PostBus between Malles and Müstair 

The ticket is given to every guest upon arrival at our reception. It is valid for the entire stay, including the day of arrival and departure. The ticket is non-transferable. The Südtirol Guest Pass must be validated at the machines for every trip. 

Wi-Fi

Free WiFi is available throughout the entire hotel.

Living Comfort & Hotel Ambiance
  • Large park area
  • Orchard
  • Bar
  • two terraces
  • Elevator for all floors

For our little guests 

  • Table tennis and children's playroom

Hotel info

Useful information for your stay

Arrival and departure

On the day of arrival, your room will be ready from 3:00 PM. 
On the day of departure, rooms must be vacated by 11:00 AM. 

  • For a binding reservation, we require written confirmation, which can also be done via email, and a deposit of € 150.00 per booked person, via bank transfer or credit card debit.
  • Arrival is on Saturday or Sunday. Limited rooms (Comfort Double Room, Comfort Suites) are available for arrivals on Tuesday or Wednesday.
  • A valid ID is required for registration, even for children and babies. If arriving after 7:00 PM, please contact us by phone so that we can hold the room for you.
  • Payment upon departure can be made by EC card, credit card (Mastercard, Visa), or in cash. We kindly ask our guests to make the payment the evening before departure, ideally after dinner, to ensure a relaxed and smooth end to their stay.
Cancellation Conditions & Travel Cancellation Insurance

There is no right of withdrawal within the meaning of the Consumer Protection Code (notification according to Part III, Title III, Section I, of the Consumer Protection Code, GvD 206/2005). 
We offer you the following cancellation conditions:

  • Free cancellation up to 31 days before the start of the trip.
  • If canceled within 30 to 15 days before the start of the trip, fees amounting to 60% of the total booked amount will apply.
  • If canceled within 14 to 8 days before the start of the trip, fees amounting to 90% of the total booked amount will apply.
  • If canceled 7 days before the start of the trip, fees amounting to 100% of the total booked amount will apply.
  • In the case of early departure, late arrival, or no-show, cancellation fees amounting to 100% will apply to the booked and unused days.
  • Ordered and unoccupied rooms or beds will be charged for the booked period (even in cases of late arrival and cancellation). 

Please make any cancellations in writing. Thank you very much!
For groups, the cancellation conditions change and will be discussed before/at the time of booking. 

Travel Cancellation Insurance

We recommend you take out travel cancellation insurance to protect yourself from possible cancellation fees. 
Your advantages:

  • Coverage of cancellation costs in case of illness, accident, trip interruption, non-appearance, or unforeseen events
  • Simple and quick processing

More information »

Take out Travel Cancellation Insurance now »

Travel Cancellation Insurance can also be taken out via ADAC membership or credit card contracts.

Vacation with Dog

We ask for your understanding that vacations with a dog are only possible by arrangement (per day € 15.00, without food). Your pet has no access to the dining rooms, indoor pool, and garden area. Rabies vaccination for dogs is mandatory in Italy!